Fellow member cannot log in

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jave808

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Message 232 - Posted: 30 Jan 2023, 22:12:49 UTC

Hi
I am a member of the BOINC@AUSTRALIA team. The founder of the team, Dingo, cannot log in to the website.

He has asked me to send you the error message that he gets.

He visits this page: https://comp.ithena.net/usr/get_passwd.php

Then when he enters his password, he gets the error message: "Can't send email to xxx@hotmail.com"

Would it be possible for you to send him a email reset message to his hotmail email address?

Thank you!
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jave808

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Message 233 - Posted: 31 Jan 2023, 8:18:01 UTC - in response to Message 232.  

UPDATE: Dingo can now enter his hotmail email address in the "Change password" prompt.

BUT it has been over an hour and no Password reset email has been received. He has checked his junk email folder as well.

He is definitely in the system:

https://comp.ithena.net/usr/show_user.php?userid=27

and

https://comp.ithena.net/usr/team_display.php?teamid=25

Can you please investigate as to what is going on.

Thanks!
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Dingo001

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Message 238 - Posted: 22 Mar 2023, 13:51:05 UTC - in response to Message 233.  

Hello this is Dingo the founder of BOINC@AUSTRALIA.

I had to create another account Dingo001 so that I could access the forum. I am not getting the email from the forgot password function. I have tried it with Dingo and Dingo001 account and the email does not arrive. The email addresses are not the same one being with Hotmail and the other with bounc-australia.au.

My account was loaded with the BOINC Wide teams function which always corrupts the password but the "Forgot Email" function usually works.

Please fix the function on this page so that the email is sent!! https://comp.ithena.net/usr/get_passwd.php
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Dingo001

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Message 240 - Posted: 4 Apr 2023, 9:10:42 UTC

No admins here ???
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Dr Who Fan
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Message 241 - Posted: 15 Apr 2023, 23:59:05 UTC - in response to Message 240.  

No admins here ???

Greetings DINGO.
Sorry to see that the ABSENTEE PROJECT ADMIN apparently has not replied to this problem after a month time.

I have sent the project admin Rysiu (user ID #1)
Hopefully he will see my PM and help you out.

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Rysiu
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Message 256 - Posted: 27 Jan 2024, 16:38:22 UTC

Will it be acceptable if I temporarily set the password for user Dingo the same as Dingo001 has?
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